Return & Refund Policy

Definitions And Key Terms

To help explain things as
clearly as possible in this Return & Refund Policy, every time any of these
terms are referenced, they are strictly defined as:

·        
Cookie: Small
amount of data generated by a website and saved by your web browser. It is used
to identify your browser, provide analytics, and remember information about you
such as your language preference or login information.

·        
Company: When
this policy mentions “Company,” “we,” “us,” or “our,” it refers to
herbalproductsbuy.com, that is responsible for your information under this
Return & Refund Policy.

·        
Customer: Refers
to the company, organization, or person that signs up to use the
herbalproductsbuy.com Service to manage the relationships with your consumers
or service users.

·        
Device: Any
internet-connected device such as a phone, tablet, computer, or any other device
that can be used to visit herbalproductsbuy.com and use the services.

·        
Service: Refers
to the service provided by herbalproductsbuy.com as described in the relative
terms (if available) and on this platform.

Return & Refund Policy

Thanks for shopping at
herbalproductsbuy.com. We appreciate the fact that you like to buy the stuff. We
also want to make sure you have a rewarding experience while you’re exploring,
evaluating, and purchasing our products.

As with any shopping
experience, there are terms and conditions that apply to transactions at
herbalproductsbuy.com. The main thing to remember is that by placing an order
or making a purchase at herbalproductsbuy.com, you agree to the terms set forth
below along with the Policy.

If there’s something wrong with
the product you bought, or if you are not happy with it, you have 7 days to
issue a refund and return your product.

If you would like to return a
product, the only way would be if you follow the next guidelines:

·        
The Goods are in the original packaging

·        
There is damage to the Goods on receipt and intimation of such
damage to the Goods received is made to Us within 24 hours of receipt.

·        
The order number, proof of purchase, proof of delivery of the
consignment should be sent as an attachment with the intimation of damage over
an email.

·        
Additionally, clear images of outer box and affected Goods on
receipt of the Goods taken immediately on receipt shound be sent as an
attachment along with the same email

The order
number, receipt or proof of purchase, clear image of the outer box and clear
images of the products if damaged to be sent over mail

Email
will be responded to within 1-2 business days and full assistance will be
provided thereafter

We will
be happy to provide a better resolution by providing refund or replacement
after due

 

Refunds

We at herbalproductsbuy.com are
committed to serving our customers with the best products. Every single product
that you choose is thoroughly inspected, checked for defects, and packaged with
utmost care. We do this to ensure that you fall in love with our products.

Sadly, there are times when we
may not have the product(s) that you choose in stock, or may face some issues
with our inventory and quality check. In such cases, we may have to cancel your
order. You will be informed about it in advance so that you don’t have to worry
unnecessarily about your order. If you have purchased via online payment (not
Cash on Delivery), then you will be refunded once our team confirms your
request.

Steps to follow:

·        
Email the following details to Info@herbalproductsbuy.com:

·        
Name

·        
Order ID

·        
Concerns

2-3 days are required for the ordered item’s quality check and
approval. After approval, the refund will be initiated within 5 to 7 days and
directed to your original payment gateway.

We carry out a thorough quality
check before processing the ordered item. We take utmost care while packing the
product. At the same time, we ensure that the packing is good so that the items
won’t get damaged during transit. Please note that herbalproductsbuy.com is
liable for damages that are caused to the items during transit or
transportation.

We will revise your returned
product as soon as we receive it and if it follows the guidelines addressed
above, we will proceed to issue a refund of your purchase. Your refund may take
a 1-2 of days to process, and you will be notified when you receive your money.

Shipping

herbalproductsbuy.com is
responsible for return shipping costs. Every returning shipping is paid by
herbalproductsbuy.com, even if the item didn’t have free shipping in the first
place.

Your Consent

By using our website,
registering an account, or making a purchase, you hereby consent to our Return
& Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend, or
make any changes to this document so that it accurately reflects our Service
and policies, those changes will be prominently posted here. Then, if you
continue to use the Service, you will be bound by the updated Return &
Refund Policy. If you do not agree to this or any updated Return & Refund
Policy, you can delete your account.

Contact Us

If, for any reason, you are not
completely satisfied with any good or service that we provide, don’t hesitate
to contact us, and we will discuss any of the issues you are going through with
our product.

·        
Via Email: customercare@herbalproductsbuy.com

·        
Via this Link: https://www.herbalproductsbuy.com

·        
Via this Address: #1007, sector, sector 71, mohali, SAS Nagar,
Punjab, 160071